Absolute Time Server - Program support
Before you contact us, please do the following:
- Be sure that you're doing everything right. We all make mistakes sometimes…
Be attentive.
- Take a look at the Help: it may already contain an answer to your question.
A lot of people ask us something like "how do I…", though the complete information
is there (in the document you're reading now).
- Visit Absolute Time Server home page in the Internet at http://www.adjusttime.com.
It's a good chance that you'll find the newer version of Absolute Time
Server there; we're trying to update the program once a month or even more
frequently - when our stuff is not on vacations, of course. Also, if the serious
bug has been found in the program, but the new version is not ready yet, we
make the hot fix for it.
If You still have a problem with Absolute Time Server and noting else
helps, please contact technical support stuff at: support@adjusttime.com
Please inform us about the following:
- Absolute Time Server version (from About tab)
- Windows /NT/2000/XP/Server 2003/Vista version (including service packs and
other fixes installed), US or international, OEM or not
- Computer information: CPU type and speed, amount of memory installed
- Description of Your problem (as much information as possible to retrieve
the problem) any additional information, which may help.
If you have any comments or suggestions for the next releases, please feel
free to post them to us.