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Absolute Time Server
- Program support
Before you contact us, please do the following:
- Be sure that you're doing everything right. We all make
mistakes sometimes
Be attentive.
- Take a look at the Help: it may already contain an answer to
your question. A lot of people ask us something like "how do I
",
though the complete information is there (in the document you're
reading now).
- Visit Absolute Time Server home page in the Internet at
http://www.adjusttime.com.
It's a good chance that you'll find the newer version
of Absolute Time Server there; we're trying to update the
program once a month or even more frequently - when our stuff is
not on vacations, of course. Also, if the serious bug has been
found in the program, but the new version is not ready yet, we make
the hot fix for it.
If You still have a problem with Absolute Time Server and
noting else helps, please contact technical support stuff at:
support@adjusttime.com
Please inform us about the following:
- Absolute Time Server version (from About tab)
- Windows 2000/XP/Server 2003/Vista/7/Server 2008 version
(including service packs and other fixes installed), US or
international, OEM or not
- Computer information: CPU type and speed, amount of memory
installed
- Description of Your problem (as much information as possible to
retrieve the problem) any additional information, which may
help.
If you have any comments or suggestions for the next releases,
please feel free to post them to us.
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